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Delivery Policy

 

At NUUT. Skincare, we want every order to arrive safely, beautifully, and with care.

 

We currently deliver throughout South Africa using trusted courier services to ensure your skincare reaches you as smoothly as possible.

 

 

Processing Time

 

 

Orders are typically processed within 1–3 business days after payment has been received and confirmed.

 

Orders placed over weekends or public holidays will be processed on the next business day.

 

 

Delivery Method

 

All orders are shipped using courier delivery services within South Africa.

Once your order has been dispatched, it will be delivered directly to the address provided during checkout.

 

 

Delivery Timeframes

 

Our estimated delivery timeframe is 8–11 business days from the date your order has been processed and dispatched.

 

While we do our best to deliver within this timeframe, delivery times may vary depending on:

 

  • Delivery location
  • Courier network demand
  • Public holidays
  • Severe weather conditions
  • Circumstances beyond our control

 

Delivery timeframes are estimates only and are not guaranteed.

 

 

Order Tracking

 

Tracking information will be shared once your order has been dispatched.

 

Please allow up to 48 hours for tracking updates to become available.

 

 

Delivery Areas

 

NUUT. Skincare currently delivers nationwide within South Africa.

 

At this stage, we do not offer international shipping.

 

 

Incorrect Delivery Information

 

Customers are responsible for ensuring that all shipping details provided at checkout are accurate and complete.

 

NUUT. Skincare will not be liable for delays, failed deliveries, or additional courier charges caused by incorrect or incomplete delivery information supplied by the customer.

 

 

Lost, Damaged or Delayed Shipments

 

If your order arrives damaged or has not arrived within a reasonable period after the estimated delivery timeframe, please contact us as soon as possible.

 

We will work with the courier service to investigate the matter and determine an appropriate resolution.

 

 

Shipping Fees

 

 

Shipping charges are calculated at checkout and displayed before payment is completed.

 

Any promotional shipping offers will be clearly communicated on our website or official social media channels.

 

 

Contact Us

 

 

For shipping enquiries, please contact:

 

NUUT. Skincare

 

Email: orders@nuutskincare.co.za

 

Website: www.nuutskincare.co.za

 

We aim to respond to all enquiries within 2 business days.

 

Thank you for choosing NUUT.

 

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